Who we are and how you can contact us
We will only use your personal information in compliance with Australian Privacy Laws (Privacy Act (1988 (Cth)), Australian Privacy Principles and to the extent applicable, with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.
Our Role in your Privacy
As we are the enablers of the services on this Site, we determine how and why your data is processed. We do not sell or rent your details to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.
When and How we collect Data
From the moment you visit our Site, we are collecting data, sometimes you might provide this data by completing a form or setting up an account, otherwise we might collect the data automatically. We may also collect data when:
Types of Data we may collect (including automatically)
Use of Images
How and why we use your Data and disclosure
Under data laws, we are only allowed to use your data for specific reasons and where we have the legal basis to do so.
For everyday users checking in & checking out for stated required contact tracing we will use your data for the purposes it was collected and related purposes including:
For vendors or account holders, we will use your data for the purposes it was collected and related purposes including the above along with:
We may disclose your data for the purposes it was collected and also:
We do not collect any sensitive data about you. Sensitive data includes but is not limited to data that includes details about your ethnicity, rate, religious or philosophical beliefs, sexual orientation, political opinions and health information.
We may collect personal information from published social media posts that you have uploaded to those platforms.
You have the right to make a complaint regarding the use of your data
If you have any complaints regarding how your data is handled, please contact us via our website contact function. If you are not satisfied with our response to your complaint you may seek a review by contacting the Office of the Australian Information Commissioner.
How secure is the data collected
We realise that our customers trust us to protect their data and whilst we cannot guarantee the security of any information you transmit to us, or receive from us, we take that task seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your data. This includes the following:
How do we hold personal date?
We hold personal information on databases, electronic and hard copy files.
How long do we store data
Contact tracing data and any personal information pertinent to contact tracing is kept for the required period as applicable to the location in which it is captured. These time periods can vary and currently are as follows: Queensland, fifty six (56) days.
After the appropriate time period has elapsed, data will be immediately deleted with no backup kept in any form.
Third parties who process your data
We share data with third parties of those who use this platform for checkin and checkout contact tracing in the following circumstances:
We share data with third parties of those who are vendors/account holders for contact tracing in addition to the above listed, in the following circumstances:
Where disclosure is required or authorised by law, courts or government departments
We may also disclose personal information in circumstances where it has statutory obligations or is otherwise required to do so by law, a court or a government department (including the Department of Health).
We do not supply, sell or rent the personal information we collect to unrelated third parties for the purpose of marketing those third parties' products or services.
We do not disclose any personal information to overseas entities.
Age of consent
By using this site, you warrant that you are at least the age of majority in your State or Territory of residence. Our Site should not be used by anyone under the age of majority and we do not knowingly collect data from anyone under the age of majority.
Cookies are collated into aggregate results or classifications. Our cookies do not contain personal information about users. However, cookies can identify a user's browser. The cookies transferred by our website are used for such things as capturing information about a user's web browser, controlling a pop-up window or enabling login access to password protected areas of the website.
If you do not wish to receive any cookies, you may set your browser to refuse them; go to the browser's help menu for instructions.
You will always have the ability to opt out of any emails we send just click the link in the email that says “unsubscribe”.